We are always thrilled when our customer's take the time to write to us, to let us know how much they like our products, their new Biothane tack, and our customer service. So, we thought we would share a few of their comments with you. Thank you all for your kind words and for your support of The Distance Depot! Best of luck to you all and Happy Trails!
Kristen,
I have put some miles on my new Beta bridle that you made for my horse, and here is my update. It's a fabulous bridle! It looks smart, people mistake it for leather, it's a pleasure to handle, easy to keep clean, the workmanship is excellent, and I'm 100% satisfied with it.
Thank you for offering to let me custom design my bridle, for your customer service, and for a very fine product.
Nancy Howle
Maricopa, AZ
(6-27-06)
I just received the bridle and it is BEAUTIFUL!!! I will take a photo so you can see it on my horse. I will also tell all my friends about your products. You did a wonderful job! I love the idea you had about the TX star on a Chicago screw. Good Thinkin!
Thanks again.
Judy
(7-28-06)
Hello Kristen,
I picked up the bridle at the PO the day before yesterday. It is beautiful. I really like the material as well. Very soft. I went to the stable and tried it on Ayla. She looks awesome when she gets it on. WOW. That's all I can say. When I am riding, I catch myself saying how good she looks, and the girl I ride with, is tired of hearing me go on about it. Well, I can just say that I love it, and of course I will refer people to you. Thank you so much for everything.
Sincerely,
Signe - Denmark
(7-29-06)
Kristen,
I love my dog collars. The blings are beautiful--As is the Turquoise. Thank you so much for the quickness of the order, and the creativity.....I will tell everyone I know about the collars. They are all I expected they might be--and more!!!!:-))))
Estelle
(8-19-06)
Hi Kristen,
I just got my bridle and absolutely love love love it!
Thank you soo much I can't wait to try it on my gelding tomorrow. It's
even more beautiful than I expected! You have impressed me through the
whole process:-)
Your very happy customer,
Alexandra
(8-29-06)
Hi Kristen,
Misty's bridle/halter came in and it's perfect! Can't
wait to put it on her. Thanks so much again for all the personal
attention you have paid to my orders.....what a pleasure it is doing
business with you!
Sincerely,
Pam
(8-30-06)
Dear Kristen,
Thank You so much for the wonderful job you did on my halter bridle and breast collar. They turned out beautiful and they fit wonderful (thanks to you working with me on the measurements). We did a detail last night, patroling the parking lots at an event and we looked great. Thank you again!
Cathy
(10-16-06)
I ordered a custom beta trail bridle from you earlier this year. It continues to be as perfect as the day I received it. After seeing how happy I am with my bridle, my husband asked me for a Distance Depot beta trail bridle to replace his horse's leather bridle. I gave you specific measurements and requirements. The bridle has arrived and it is everything I asked for. Again, you've produced a perfect bridle!
How fortunate we are to have found a company that lets us customize a bridle, has great customer service, and produces a product that is everything we could hope for.
Thank you!
Nancy Howle
Maricopa, AZ
(12-06-06)
Wow!! Now THAT'S customer service! Thank you for your diligence. I'll send you a picture of the whole outfit with the gray saddle on my horse when the bridle and girth arrive.
Again, thank you!
Sandie
(1-3-07)
I recently purchased a Tan Biothane Halter Bridle
with Brown overlay and stainless hardware. The quality is fantastic. I
absolutely love it. And...It arrived at my house nearly 72hrs after I placed my
order. I was expecting to have to wait at least two weeks. I could
not have picked a better place to purchase my costom made halter bridle from.
Thank you for such great service.
Jessica J. Landreth
(1-7-07)
LOVED THE BRIDLE AND REINS YOU MADE FOR US. THEY LOOK GREAT ON THE
GIRLS!!! WILL SEND PICS SOMETIME SOON. THE WEATHER HAS BEEN VERY RAINY HERE SO
HAVE NOT HAD A CHANCE TO GET PICS. THANKS AGAIN.
THERESA AND LINDA
(1-8-07)
Kristen:
Just wanted to let you know our bioThane halter/bridle and breast collar came in just time for our first ride. Thanks so much for the extra attention you gave our order. The bridle fit perfectly and our boy looked "STELLAR"in his new duds!
Mark
(3-22-07)
Hi Kristen - the halter-bridle arrived today - wow!
It's gorgeous and very well constructed!
Thanks for the quick work and taking the time to make
it to my specifications. Can't wait until our first trail ride next month -
she's going to really be quite the stylish mare!
Lyn
(3-22-07)
Hey there.
I just love the entire trail bridle set. It looks
awesome.
Tracie
Tracie Lowe
T&T Ranch
(4-3-07)
Wow, my order arrived just two days after placing it. I love the quality and design, it fits my horse perfectly. Thanks for providing excellent customer service.
George Campbell
Argyle, TX
(5-6-07)
Kristen,
I love my new halter/bridle, breast collar and reins! My gelding looks soooo sharp and I love the convenience of simply snapping on and off my bit/reins. I'll send a picture of Zeke (my horse) all decked out in his black/glossy black distance depot tack. He looks great! I have already given your name to others at the barn.
Warmest Regards,
Kelly
(5-19-07)
Hi Kristen - I am going to tell everyone I know about how quick
your service is. I've never been so pleased with an order. Thank you so very
much.
Tara
(5-21-07)
Hello Kristen -
Just wanted you to know my halter/bridle came and I love it. My
horse will appreciate the comfort too. I'll be ordering another one in the
fall. Thanks again.
Tara
(5-23-07)
Hi
Kristen,
I
recieved my bridle today! Wow! That was FAST!
I
really like it too. The design is very thought out and I love the bumble-bee
yellow. When I get Whimsical tacked up this weekend, I'll have to take a few
pictures for you.
Thank
you for all your help!
Sincerely,
Linda
(6-29-07)
Hi!
I ordered a bridle from you last week. It was the first time I ever ordered from your company. I got your website from someone on the ectra yahoo list I think. Anyway, I just wanted to let you know that I am so happy with this bridle. I got the halter bridle without the squares on the nose band. This bridle is gorgeous and is better looking than I expected. Thank you so much for such a wonderful product! I will surely recommend you to my friends and anyone else who needs a fabulous bridle.
Karen Louya
(8-18-07)
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